Dan Berthiaume

Senior Editor, Technology
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Dan Berthiaume is a recognized expert on retail technology, having covered the space since 1998. He has been interviewed on National Public Radio and Coffee Break with Game Changers, and quoted by a variety of publications and news sites including CNBC. Dan also has served as a moderator and panelist at numerous industry events.  




Grubhub enters third hotel delivery partnership

Grubhub is expanding its initiative to bring off-premises dining options to customers staying at hotels.

7-Eleven redesigns its app to improve customer experience

7-Eleven has given its mobile app an overhaul.

DoorDash enables gift card, loyalty payment

DoorDash is expanding the functionality of its Storefront and Bbot digital commerce solutions.

Ampm opens frictionless store at Golden State Warriors home arena

Autonomous checkout is now available at an ampm store located in San Francisco’s Chase Center.

This country leads in global data breaches

One country had the dubious honor of having three times as many data breaches as any other nation during the second quarter of 2023.

Pet Supplies Plus unifies communication, task management

The largest independent pet franchise in North America is supporting aggressive growth with a store communications and task management platform.

Amazon offers family-building support to workers worldwide

Amazon employees in more than 50 countries now have free access to local and virtual fertility, adoption and other "family-building" benefits.

Target going national with curbside Starbucks service

Target shoppers across the country will soon be able to add a latte to their Drive Up curbside pickup orders.

Newegg streamlines customer reviews with ChatGPT

Newegg Commerce Inc. continues to find new ways to engage customers using the ChatGPT artificial intelligence (AI) model.

Amazon bringing back fall Prime sales event

Consumers who missed out on Prime Day sales in July will get a second chance this fall.