Consumers around the world geared up for this year's highly anticipated Amazon Prime Day.
As we’ve heard time and time again, the retail industry and supply chain have gone through unprecedented change as a result of the COVID-19 pandemic.
Imagine walking into a car dealership with the intention of buying a new car.
After years of uncertainty about the transition to lower global warming potential refrigerant alternatives, it’s crunch time for many supermarket retailers.
As retailers head deeper into the summer, many hope for a break from several stressful months of crowded inventories, rising inflation, and timid customers.
Organized Retail Crime incidents are on the rise and crime groups are becoming more violent, making tackling ORC a priority for the retail industry and the communities they serve.
The UPS Teamsters negotiations process has certainly drawn a lot of attention with theatrics on both sides as the deadline is now just two weeks away.
More than three years after the COVID-19 pandemic shook the world, retail is struggling to keep up with unpredictable consumer behavior.
We’ve become too conditioned to the idea that “bigger is better,” especially in the United States.
Retailers have long blamed checkout for the 70% of shoppers not completing online purchases.
Given that the UPS strike deadline is still several weeks away, and so many potential strikes are resolved in the 11th hour, our customer base has not yet expressed significant levels of anxiety over the threat.
The COVID-19 pandemic significantly impacted the way we shop.
The long-standing belief that back-to-school shopping is a multi-month window is outdated. In reality, the back-to-school period has a slow ramp-up, yet a surprisingly brief peak.
Today’s customers expect an integrated, frictionless path that enables them to shop when, where and however they please.
Use of stores for e-commerce fulfillment, staffing shortages, rising crime, growing shrink, and supply chain troubles have all made headlines as challenges to retail.
Store formats are shrinking fast—from Express Edit, Market by Macy’s and Bloomingdale’s Bloomie’s concept, to diminutive offerings by the likes of Kohl’s, Ikea, Publix, Barnes & Noble and Sprouts.
Demand for AI-based solutions has grown significantly over the past several years, and it isn’t expected to slow down anytime soon.
Generative AI is already creating countless new opportunities for retailers and consumer brands.
A decade from now, transportation as we know it will be barely recognizable — and the opportunity for businesses to benefit is clear.
The retail industry is facing an excess inventory crisis.
I’ve long been fascinated by “retrofuturism," an art style that showcases past visions of how the future would evolve.
During the pandemic, retailers started to wonder what kind of role the physical store still had to play.
Of the many challenges retailers continue to grapple with — high costs of goods, transit, managing out-of-stocks and more — the labor shortage could be the most worrisome.
It has been nearly a year since U.S.
Direct-to-consumer (DTC) used to be a specific retail segment, but now all brands, including traditional B2B brands (the ones selling at your local grocery store, superstore or toy store), are getting in the game.
You may have noticed that the term "sustainability" has become a big buzzword these days.
Inflation is a persistent issue that is impacting consumers and businesses alike.
As every retailer knows, consumers are getting smarter.
Retail has faced many curveballs over the past two years.
The digital age and all of today’s advancements in e-commerce have prompted us to adapt quickly — especially when it comes to the shopping experience.
In recent years the supply chain has been challenged by port backups, factory closures, material shortages, and labor and driver shortages.
Does it feel like you’re seeing more sponsored product recommendations on your go-to e-commerce platforms lately?
It’s no secret that Amazon is a behemoth in the digital marketplace.
Up to one-third of all food produced is lost or wasted, leading to inequalities in food availability and impacting food cost.
Since early 2020, the U.S. has grappled with disruptions in the international supply chain, much of which was a direct result of the Covid pandemic.
Common area maintenance clauses in leases always created headaches. Now both retailers and landlords are finding relief with fixed price arrangements.
Amid economic uncertainty, consumers are adjusting shopping habits accordingly.
It's official: ASC 842’s implementation is here.
In today’s fast-paced retail and consumer industry, the shift towards hybrid shopping is rapidly changing the way retailers do business.
If we’ve learned anything in the past few years, it’s that there will always be unpredictable external forces.
Retail employees are quitting the industry in droves.
The proliferation of Internet of Things (IoT) adoption in retail is opening new pathways to business resilience at a time when it’s needed most.
The ever-growing popularity of online shopping has also dramatically increased the number of returns retailers need to mitigate.
Rising inflation and fears of a recession present a challenging environment for retailers in the first quarter of 2023.
Businesses navigated a choppy and challenging 2022 by being nimble, creative, and disciplined.
After two years of frenetic activity fueled by a post-pandemic recovery, retailers are expected to confront a tougher operating environment in 2023.
Tech layoffs are dominating the headlines with cuts from major companies including Meta, Amazon, Cisco and Twitter due to attempts to save costs.
Online shopping and tap-to-pay methods have slowly introduced shoppers to the future of tech-powered retail, prioritizing convenience and contactless efficiency.
Technology is getting smarter all the time, and the solutions in your warehouse should not be an exception.
Organized retail crime (ORC) is on the rise across all channels.
Finding a balance between providing shoppers the products they want and the cost of doing so is key to success in retail.
Retailers have been combating theft and shrink for as long as there have been goods to sell.
The holiday rush offers retailers the opportunity to add some much-needed revenue to their books.
The holidays are the noisiest time of year for businesses and shoppers alike.
During the COVID-19 pandemic, shoppers flocked to e-commerce amid lockdowns and concerns of exposure.
With the worst of the COVID-19 pandemic—and its social and economic side effects—seemingly behind us, retailers are anxious to rebound during what we can expect to be the most robust holiday shopping season in three years.
With the aftereffects of “The Great Resignation” looming like a winter storm cloud, hiring and retention continues to pose a major challenge.
One of Ohio’s fastest-growing metros is the center of a Midwest expansion embarked upon by leading luxury brands.
Social media is where customers spend 2.5 hours each day on average.
The holidays are fast approaching and in the air, there’s a feeling of shopping.
In the wake of the pandemic, the health of the retail sector has quickly recovered.
Experiences have always been the driving force behind retail, and yet many brands still struggle to understand and implement this transformation in today’s new economy.
The world of retail has leaned into technology and it has subsequently transformed the entire shopping experience.
Port congestion around the U.S. is continuing to cause issues with the global supply chain.
Kroger’s $24.6 billion deal to buy Albertsons would change the U.S. grocery landscape, creating a mega grocery chain.
As consumers continue to face consistently high inflation, discretionary spending will be far less this holiday season than in years past.
Although interest in artificial intelligence has come and gone in the past, market experts believe it is here to stay.
The popular holiday tune, “It’s starting to look a lot like Christmas” hits differently for retailers this year.
The social element, not the shopping opportunity, is what must drive today’s retail centers
This year could bring one of the earliest kick-offs to peak trading season ever, with customers in a determined mindset to buy.
Supply chains are fragile.
According to the EPA, supply chains often account for more than 90% of greenhouse gas (GHG) emissions.
E-commerce is sweeping the global markets at an extremely fast pace.
When it comes to threats, avoidance isn’t an option.
They don’t teach how to conduct layoffs in college or graduate school.
Many shippers and manufacturers have started to work on their supply chains to get inventory over to the U.S. sooner.
As predicted, retailers are struggling now that the historic government aid packages during the COVID-19 pandemic have ceased.
In June, the U.S. Bureau of Labor Statistics announced that over the last year prices surged, exemplifying a key post-pandemic challenge facing retailers.
As we begin to emerge from the pandemic, one of the most important learnings about commerce is that people want to shop their values and build more genuine relationships with businesses.
It’s no surprise that online shopping for goods and services reached an all-time high during the pandemic.
Despite the tremendous gains made by e-commerce during the COVID-19 pandemic, brick-and-mortar locations remain a critical part of Americans’ shopping habits.
Regardless of how you study the competition, I urge everyone to watch quick-service restaurants/fast-food restaurants. If you are not, you are missing some critically important information.
It has been 20 years since The Home Depot introduced plans for a smaller format store. Its intention was to address urban areas where their traditional store concept wouldn’t fit.